Pick a role to read it here.
- Kind of role
- Full time
- Location
- Kenya, Kenya
- Team
- Operations
- Reference
- JOB-2609-005
- Apply online by
- 09 Nov 2026
Who may apply. Only candidates currently based in Kenya may apply. Candidates should have 1–2 years of relevant application or technical support experience with knowledge of DevOps, AWS, Linux, microservices, shell scripting and databases.
About the role
We are looking for an Application Support Engineer with 1–2 years of experience to support business-critical applications and production environments. The role will involve application monitoring, troubleshooting, basic database support and collaboration with DevOps and development teams to maintain reliable application operations.
What you will do
Provide application support for production systems. Monitor application health and investigate incidents. Troubleshoot Linux, application and microservices issues. Support AWS-based application environments. Analyze application logs and identify root causes. Perform basic database administration and troubleshooting activities. Use shell scripting for basic operational automation. Support application deployments and configuration changes. Work with development and DevOps teams to resolve technical issues. Document incidents and resolutions. Develop a basic understanding of NestJS applications and architecture.
What we look for
1–2 years of experience in application support, production support or a related technical role. Basic knowledge of DevOps, AWS and Linux. Understanding of microservices and shell scripting. Basic DBA/database troubleshooting knowledge. Basic understanding of NestJS is preferred. Good analytical and troubleshooting skills. Strong communication and willingness to learn.
Skills
DevOpsAWSLinuxMicroservicesShell ScriptingDBADatabase SupportNestJSApplication SupportTroubleshooting
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Posted 10 Sep 2026 · the online form is open until 09 Nov 2026
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- Kind of role
- Full time
- Location
- Kenya, Kenya
- Experience
- 6 - 7 years
- Team
- Engineering
- Reference
- JOB-2609-004
- Apply online by
- 09 Nov 2026
Who may apply. Only candidates currently based in Kenya may apply. Candidates should have 6 years of relevant DevOps or infrastructure engineering experience with strong hands-on experience in AWS, Linux, Kubernetes/EKS, Argo CD, PostgreSQL, shell scripting, security and compliance.
About the role
We are looking for a highly experienced DevOps Engineer with 6 years of experience to manage and improve cloud infrastructure, deployment platforms and production environments. The role requires strong AWS, Linux, Kubernetes and database experience along with knowledge of security and compliance frameworks including SOC 2, PCI DSS and OWASP.
What you will do
Design, implement and maintain AWS infrastructure and production environments. Manage Linux-based systems and microservices platforms. Build and maintain CI/CD and deployment processes. Manage Kubernetes and Amazon EKS environments. Implement GitOps-based deployments using Argo CD. Develop and maintain shell scripts for operational automation. Support database infrastructure and PostgreSQL cluster setup. Monitor infrastructure and application performance and troubleshoot production issues. Implement security best practices aligned with OWASP, SOC 2 and PCI DSS requirements. Support infrastructure security, reliability, scalability and disaster-recovery activities. Collaborate with development, security and application support teams.
What we look for
6 years of DevOps or infrastructure engineering experience. Strong hands-on experience with AWS, Linux, microservices and shell scripting. Strong Kubernetes and EKS experience. Experience with Argo CD and GitOps. Good understanding of databases and PostgreSQL cluster setup. Knowledge of SOC 2, PCI DSS and OWASP security practices. Strong troubleshooting, automation and production-support skills.
Skills
DevOpsAWSLinuxMicroservicesShell ScriptingDatabasesSOC 2PCI DSSOWASPArgo CDEKSKubernetesPostgreSQLPostgreSQL Cluster
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Posted 10 Sep 2026 · the online form is open until 09 Nov 2026
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- Kind of role
- Full time
- Location
- Kenya, Kenya
- Experience
- 5 - 7 years
- Team
- Operations
- Reference
- JOB-2609-003
- Apply online by
- 09 Nov 2026
Who may apply. Only candidates currently based in Kenya may apply. Candidates should have 6 years of relevant application or production support experience with strong knowledge of NestJS, Python, Next.js, PostgreSQL, MySQL, DevOps, Kafka and Grafana.
About the role
We are looking for an experienced L1 Support Lead with 6 years of experience to lead first-level application and production support operations. The role requires strong troubleshooting skills, technical understanding of modern application stacks, effective incident management and the ability to coordinate a support team while maintaining high service availability.
What you will do
Lead L1 support operations and coordinate day-to-day production support activities. Monitor applications and services using Grafana and other monitoring tools. Perform initial troubleshooting and incident investigation. Manage incident prioritization, escalation and resolution within defined SLAs. Work with L2, development and DevOps teams to resolve complex issues. Monitor Kafka-based services and identify application or messaging issues. Troubleshoot applications built using NestJS, Python and Next.js. Support PostgreSQL and MySQL related application issues. Maintain incident reports and support procedures. Mentor L1 support team members and improve support processes.
What we look for
6 years of experience in application or production support, including experience leading or coordinating support teams. Strong understanding of NestJS, Python and Next.js. Good knowledge of PostgreSQL and MySQL. Experience with DevOps practices, Kafka and Grafana. Strong incident management, troubleshooting and escalation skills. Good communication and team leadership capabilities.
Skills
NestJSPythonNext.jsPostgreSQLMySQLDevOpsKafkaGrafanaL1 SupportProduction SupportIncident Management
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Posted 10 Sep 2026 · the online form is open until 09 Nov 2026
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- Kind of role
- Full time
- Location
- Kenya, Kenya
- Experience
- 2 - 3 years
- Team
- Operations
- Reference
- JOB-2609-002
- Apply online by
- 09 Nov 2026
Who may apply. Only candidates currently based in Kenya may apply. Candidates should have 2 years of relevant security, DevOps, infrastructure or monitoring experience with knowledge of AWS, Linux, networking, security patching, firewall configuration and monitoring.
About the role
We are looking for a Security and Monitoring Engineer with 2 years of experience to strengthen the security, monitoring and operational reliability of our cloud and application environments. The role will work across AWS, Linux, microservices, network infrastructure, firewalls, security patching and monitoring.
What you will do
Monitor infrastructure, applications and services for security and performance issues. Configure and maintain firewall policies and network security controls. Perform security patching across Linux and application environments. Support AWS infrastructure security and operational activities. Troubleshoot network, application and infrastructure issues. Monitor microservices and identify abnormal behaviour or potential security incidents. Assist with vulnerability remediation and security hardening. Maintain monitoring dashboards and alerts. Work with DevOps and engineering teams to investigate incidents and improve security and system availability.
What we look for
2 years of experience in security, DevOps, infrastructure or monitoring roles. Good knowledge of AWS and Linux. Understanding of microservices and network design. Hands-on experience with security patching, firewall configuration and infrastructure monitoring. Strong troubleshooting and incident-management skills. Good understanding of cloud and application security concepts.
Skills
DevOpsAWSLinuxMicroservicesNetwork DesignSecuritySecurity PatchingFirewall ConfigurationMonitoring(OperationsDB)Cloud Security
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Posted 10 Sep 2026 · the online form is open until 09 Nov 2026
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- Kind of role
- Full time
- Location
- Kenya, Kenya
- Experience
- 3 - 5 years
- Team
- Engineering
- Reference
- JOB-2609-001
- Apply online by
- 09 Nov 2026
Who may apply. Only candidates currently based in Kenya may apply. Candidates should have 3 years of relevant application, middleware or L2 support experience with hands-on experience in NestJS, Python, Next.js, PostgreSQL and MySQL.
About the role
We are looking for a Middleware SME / L2 Support Engineer with 3 years of experience to provide application and middleware support for critical business systems. The role will focus on troubleshooting production issues, supporting backend services and APIs, resolving incidents and working closely with engineering and DevOps teams. An AI-first approach to problem solving and automation is highly valued.
What you will do
Provide L2 application and middleware support for production systems. Troubleshoot application, API, database and integration issues. Monitor application health and investigate incidents and performance problems. Work with NestJS, Python and Next.js based applications. Support PostgreSQL and MySQL databases for application troubleshooting. Analyze logs, identify root causes and coordinate with development and DevOps teams for permanent fixes. Support deployments and configuration changes. Identify opportunities to automate repetitive support activities using AI and automation tools. Maintain incident documentation, RCA and support procedures.
What we look for
3 years of experience in application, middleware or L2 support. Strong understanding of NestJS, Python and Next.js. Good knowledge of PostgreSQL and MySQL. Experience with APIs, integrations, application troubleshooting and production support. Strong analytical and problem-solving skills. Ability to work with development and DevOps teams. An AI-first mindset with interest in using AI for troubleshooting and automation.
Skills
NestJSPythonNext.jsPostgreSQLMySQLMiddlewareL2 SupportApplication SupportAPI IntegrationTroubleshootingAI
Apply for this role
Posted 10 Sep 2026 · the online form is open until 09 Nov 2026
Apply now